SHIPPING

WORLDWIDE SHIPPING

 

We have free worldwide shipping no matter how much your package weighs.

Please allow 48 hours for processing orders and to receive tracking number/confirmation of order shipment.
We are working as fast as possible. If your tracking link does not work try it again later as it normally takes some hours for Postnord to register the tracking information. Please note that Postnord only works on business days.

 

Our products are sent from Stockholm, Sweden. So it will take around 2-4 business days for you to receive your product.
We have 14 days of withdrawal from the day you received your package. You will be responsible for return shipping

We are not liable for wrong information given to us when shipping information is asked in check out point. If you do not provide the right shipping address we are not required to refund. Please make sure all your shipping information is correct before finalizing the order.

 

We reserve the right for incorrect prices as well as price adjustments or incorrect information as to whether an item is in stock.

Novi Jewellery has the right to correct such errors and to change or update the information at any time. In case of any changes in the wrong price or if an item you ordered is not in stock, we have the right to cancel your purchase and refund you the amount paid. If this happens, we will contact you via email.